Scheduler
Location: Wickenburg, Arizona
Description: Wickenburg Community Hospital is currently interviewing Scheduler right now, this position will be hold in Arizona. More details about this position opportunity please give attention to these descriptions. The Scheduler handles all incoming calls to Centralized Scheduling, schedules surgeries, hospital outpatient, and clinic appointments, verifies patient ins benefits, obtains prior authorizations, notifies patient of financial responsibilities at time of scheduling, creates pre-admit accounts, and communicates with other hospital departments and external physician offices as necessary. Works with hospital case manager to obtain authorization for IP days. Provides exceptional care and service to patients, guests and fellow employees at all times.
Essential Job Duties:
Answers all incoming calls and returns all incoming messages in a timely and professional manner.
Obtains physician orders for ancillary or surgical services and IP direct admits and verifies order is complete.
Schedules appointments for clinic physicians, and OP services for US, CT, MRI, mammogram, cardio IV therapy, wound care, pain management, venous ablation, and rehabilitation services.
Verifies Insurance eligibility, obtains prior authorizations.
Creates pre-admit accounts with checklist for Admitters of what needs to be completed and collected at check-in
Calls patients to notify of insurance authorization, patient financial re sponsibility and make financial arrangements prior to scheduled appointment.
Mails out no-show letters
Provides Imaging Office Coordinator with appointment schedule for 2 days out in order for reminder calls to be done.
Prints pre-admit list for next day and provides Admitting staff with pre-admit folders.
Schedules surgeries based on surgeon and OR schedules.
Schedules surgical pre-op visits with clinic physician if PCP
Schedules surgical clearance appointments with specialists as needed.
Is responsible to make sure letter of pre-op approval/clearance is received from PCP/Specialist with pre-op tests results prior to surgery.
Call to confirm surgical appointments.
Cancel/Reschedule surgery if prior authorization is denied and communicate with patient, Surgeon and Anesthesiologist.
Notify Director of Surgery for any surgery added to schedule in less than 48 hours.
Adhere to HIPAA privacy regulations at all times
Other D uties:
Communicate effectively with co-workers in a courteous and professional manner
Attend organizational and department meetings when indicated
Participate in team discussions and planning
Follow all hospital policies and procedures
Perform any other duties as assigned by the Scheduling Supervisor or Patient Access Manager
Qualifications:
High school diploma or equivalent
Computer literate with proficiency in Microsoft Word & Excel
Excellent customer service skills and Excellent communication skills
Strong organization skills and ability to multitask
Must have a minimum of 2 years’ experience of insurance eligibility.
Preferred Qualifications:
Previous medical scheduling and insurance prior authorization experience preferred
Bilingual/Spanish preferred
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If you were eligible to this position, please deliver us your resume, with salary requirements and a resume to Wickenburg Community Hospital.
See resume template word sample here.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position starts available on: Thu, 10 May 2018 11:06:50 GMT