Patient Service Representative, Temporary Talent Services, (Per Diem)


 

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About Cedars-Sinai!

Cedars-Sinai is a national leader in providing high-quality, patient-centered healthcare encompassing primary care as well as niche medicine and conducting research that leads to lifesaving discoveries and innovations. Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards in quality and innovation in patient care, research, teaching and community service.

Today, Cedars-Sinai is widely known for its national leadership in redefining healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare globally by developing new approaches to treatment and educating tomorrow’s physicians and other health professionals. At the same time, Cedars-Sinai demonstrates a longstanding dedication to strengthening the Los Angeles community through multifaceted programs that improve the health of its most vulnerable residents.

What will you be doing in this role?

Become part of Cedars-Sinai by joining our Temporary Talent Services Team. In this role, associates will transition throughout Cedars-Sinai Medical Center to support departments with fulfilling temporary vacancies. The associate will be deployed to various departments performing various clerical duties. This is a Per Diem, non-benefited role. Assignments are typically Monday - Friday within regular business hours.

Duties and Responsibilities:

  • Assists clinical support staff including but not limited to the day-to-day work responsibilities in the office and clinic.
  • Schedules patient appointments, coordinates procedures/testing with outside departments and ancillary services, expert understanding of authorizations according to guidelines/workflows by providing required documentation, monitors daily patient schedule, places reminder calls, and identifies “no shows” for rescheduling.
  • Consistently answers telephones, takes complete and accurate messages, triage information and relays to appropriate party to support operational aspects of patient care.

Education:

  • High School Diploma or GED required.

Experience:

  • Two (2) years experience in customer service.
  • Two (2) years experience in a medical office setting/scheduling of patients preferred.

Skills, Knowledge and Abilities:

  • Handle multiple tasks frequently with short-time lines, prioritize and organize work, and complete assignments in a timely, accurate manner.
  • Excellent verbal and written communication skills Knowledge of medical terminology.

Working Title: Patient Service Representative, Temporary Talent Services, (Per Diem)
Department: Cedars-Sinai Medical Center
Job Category: Administrative
Job Specialty: Admissions/Registration
Position Type: Per Diem
Shift Length: 8 hour shift
Base Pay:$21.50 - $22.49

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