A Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive technology and perform work in accordance with specifications. A successful Technician will also train and mentor co-workers as well as maintain clean and safe work areas.
Duties & Responsibilities
- Diagnose and repair to specifications - brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment, perform all maintenance services.
- Perform job duties of all lower job descriptions (Mechanic and General Service Technician).
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
- Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
- Assist fellow technicians/mechanics in performing technical activities.
- Keep store management aware of mechanical repair problems as they occur.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety and environmental rules.
Knowledge, Skills, and Abilities
We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
- A High School Diploma or GED
- At least 1 year of strong automotive mechanical diagnosis, problem-solving and repair experience.
- 2 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes)
- Section 609 certification PREFERRED
- State Inspection license if applicable
- High level of motivation, energy and a customer-focused attitude.
- Must have a valid driver's license
- Successful completion of pre-employment background check
- Availability to work days, nights, holidays, and weekends as needed
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law.
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