At OTS Empire, our mission is to create a friendly work environment and make a significant change through every single customer interaction that we encounter. We have teamed up with one of the leading communications brands in the nation to bring telecommunications services directly to consumers. As we continue to rapidly expand customer awareness and the demand for services is increasing so do our expectations for our Customer Service Representative team.
We not only believe in aiding families by supplying them with service alternatives, but we also believe in treating our Customer Service Representative as family. We take pride in cultivating exciting work activities, opportunities to participate in community outreach, and supportive management staff dedicated to the development of our Customer Service Representative team. Our team of professionals is determined, motivated, and excited to spread awareness and make a massive impact. Join our team of Customer Service Representatives as we pioneer our way into making a global impact!
Responsibilities as a Customer Service Representative:
- Communicate clearly with customers in person while maintaining composure, resolving concerns, and overcoming challenges as needed
- Properly prepare for appointments by developing proposals, preparing for objections, and attending daily sales meetings
- Professionally represent our clients as an ambassador to their vision, driving increased awareness through superior customer interaction
- Develop effective sales strategies to improve consumer education and increase sales margins
- Educate consumers on how our services can improve their communication with friends and family
- Efficiently navigate order entry system and schedule dates as necessary
Requirements as a Customer Service Representative:
- Experience in sales, customer service, retail, or client relations
- Self-starter who approaches their profession with integrity and passion
- Enthusiasm for making a difference in consumers lives
- Ability to work effectively both as an individual and as a member of a team
- Flexible schedule with the ability to work nights or weekends
- Highly persuasive, customer-centric, courteous, self-disciplined and honest work ethic
- Unrivaled interpersonal skill with the ability to overturn objections and close any sale
Job Type: Full-time
Pay: $700.00 - $1,100.00 per week
Benefits:
- 401(k)
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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