Seeking a cheerful, motivated and organized front desk coordinator to join a fun and supportive team at a growing orthodontic practice in Grand Rapids, MI. Opportunities for leadership and collaboration in a fast-paced environment while helping families navigate their orthodontic treatment by directing and informing patients and scheduling their appointments. The ideal candidate is kind, energetic, professional, and strives to provide an exceptional patient experience. This position is for three to four full days a week.
Job duties would include:
-Greeting patients as they enter the office and making them feel welcome.
-Answering phone calls, responding to text messages and emails, checking the voicemails and addressing patient needs and questions.
-Scheduling patient appointments and filling the schedule in an organized manner.
-Collecting payments for day-of treatments and contracted treatment and processing those payments.
-Communicating and collaborating with other dental offices in a professional manner both on the phone and by sending drafted letters from the doctor to ensure the highest quality of care for our patients.
-Working closely with the doctor, patients, and all members of the orthodontic team to provide an exceptional patient experience.
Previous experience in the orthodontic or dental field is not required, but the ideal candidate will be considered for their positive and friendly personality as well as dependability.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Grand Rapids, MI 49525: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
